Need Help?
Contact us through any of these channels:Discord
Join our Discord community for community support and discussions.Before Contacting Support
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Check the relevant documentation section:
- Reader Guide for reading and browsing questions
- Writer Documentation for writing questions
- Editor Guide for editorial questions
- Troubleshooting for common issues
- FAQ for frequently asked questions
- Review your issue in the context of the platform capabilities
- Check if your question is answered in the documentation
Response Times
- General inquiries: 1-2 business days
- Urgent issues: Same day when possible
- Writer applications: 3-5 business days for review