> ## Documentation Index
> Fetch the complete documentation index at: https://docs.eurekanews.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Get help with Eureka News

## Need Help?

Contact us through any of these channels:

### Discord

Join our [Discord community](https://discord.gg/mW885Yabmn) for community support and discussions.

### Email

**General Support**: [support@eurekanews.xyz](mailto:support@eurekanews.xyz)

**Admin/Editorial**: [admin@eurekanews.xyz](mailto:admin@eurekanews.xyz)

### Twitter

Follow us on [@EurekaNewsXYZ](https://twitter.com/eurekanewsxyz) for updates and announcements.

## Before Contacting Support

1. Check the relevant documentation section:
   * [Reader Guide](/readers/getting-started) for reading and browsing questions
   * [Writer Documentation](/writers/getting-started) for writing questions
   * [Editor Guide](/editors/getting-started) for editorial questions
   * [Troubleshooting](/writers/troubleshooting) for common issues
   * [FAQ](/writers/faq) for frequently asked questions

2. Review your issue in the context of the platform capabilities

3. Check if your question is answered in the documentation

## Response Times

* **General inquiries**: 1-2 business days
* **Urgent issues**: Same day when possible
* **Writer applications**: 3-5 business days for review

We appreciate your patience as we work to help everyone!